Beam pricing and business FAQ Questions, answered for businesses

What is free, what the plans cost, how referrals and network credits work, and what you need before the first beam goes out.

Getting customers on

the first question everyone asks
How do I get my customers to sign up?

You get a referral QR code in the app. Put it where people already stand still: the counter, the receipt, the table tent, the window. Someone scans it, installs Beam, and that install is attributed to you.

Every attributed install pays you back in credits, which go toward your plan's bill. Bring 10 new people onto Beam in a calendar month and that month of your plan is free. The count starts again every month.

These are people who already chose to walk into your shop. Start here before you spend anything.

What makes a good first beam?

Pick a genuinely quiet hour, keep the radius tight, and make the offer good enough to move someone off their sofa. A weak discount sent wide works worse than a strong one sent to the few streets around you.

Set a redemption cap the first time. It bounds your exposure while you learn what the response rate looks like.

What it costs

pricing
How much does a beam cost?

Your happy hour or weekly special is listed on Beam for free, always up. Customers can claim it any time and use it during the hours you set, once per visit.

To send more beams, pick a plan. Standard is $50 a month for 2 beams a month. Plus is $100 a month for 4. Every beam reaches everyone nearby. Nothing is priced per person reached, and the price never depends on how many redeem.

Bring 10 new people onto Beam in a calendar month for $50 off their plan, or 20 for $100 off. During the launch period there is no monthly beam limit.

Can a beam be free?

Your happy hour listing is always free. Beams on Standard or Plus come with the plan, with no charge per beam.

A month can be free too: bring 10 new people onto Beam in a calendar month, through your QR code or your link, and the credit comes off your next bill. Any credits you hold also go toward your plan's bill.

How do credit packs work?
Pack Bonus You get
$25 — $25
$50 +$5 $55
$100 +$15 $115
$200 +$40 $240

Credits do not expire. On Standard or Plus, your balance goes toward your monthly bill.

Free plan or a paid plan?

Free is your happy hour or weekly special, listed for good. No other beams on Free.

Standard, $50 a month, adds 2 beams a month. Plus, $100 a month, adds 4. Unused beams do not roll over. Monthly, cancel any time.

Running a beam

controls and redemption
Who sees my offer?

People with Beam who are inside the radius you set, during the window you set. You control the radius from 0.2 up to 25 miles, the start time and duration, an optional cap on total redemptions, and optional audience targeting.

Targeting narrows who is eligible. For a local shop, a tight radius usually does more than heavy targeting.

How do customers redeem a beam?

By default, the customer checks in on their own phone when they are at your place. Beam checks their location, and they show the beam at the counter. Your staff do nothing: no codes, no register, no scanning.

You can turn on a staff PIN for a beam if you want one, and you can cap how many people claim it.

Can my staff scan a code instead?
  1. The customer shows their screen: a large QR code with a six-character code under it.
  2. Open the Validate tab and tap Scan QR Code. The camera opens.
  3. Point it at their screen. The beam comes up as ready to use.
  4. Confirm. The claim is marked used and cannot be reused.

It takes a few seconds and needs no hardware beyond the phone or tablet already on your counter.

Note the direction of it: the customer claims a beam in their app. It is redeemed at your place. Nothing is charged to them either way.

What if a code will not scan?

Type the six characters into the field on the same screen and confirm. The result is identical. Dim screens, cracked glass and awkward angles are the usual reasons a scan will not catch, and typing six characters takes a couple of seconds.

What if the screen says the code is already used or expired?

Already Used means that claim has been redeemed. Each claim is good for one redemption, so a code that has been through the counter once, or a screenshot of it passed to a friend, will not go through again.

Expired or Released means the claim lapsed before they got to you. A claim holds for 60 minutes by default. If the beam is still running, ask them to claim it again on the spot and scan the new code.

Can I schedule a beam for later?

Yes. Set the start time and it goes live on its own, which is how most businesses use it: set up the quiet-Tuesday beam on Monday and leave it. You can edit a scheduled beam before it starts.

Account

verification and setup
Do I need to verify my business?

Yes. You connect your Google Business Profile so we can confirm the business is real and that you are the one running it. It protects customers from claimed offers at places that do not exist, and it pulls in your address and details so you are not typing them twice.

What do I need before my first beam?
  1. A verified business profile.
  2. An offer you are comfortable honouring at the counter.
  3. A Standard or Plus plan, for beams beyond your happy hour.
  4. Your referral QR code printed and on the counter.

Your quietest hour this week is already on the calendar

Get Beam free

Free to download. Your happy hour is listed free.