Beam Terms of Service

Effective Date: January 20, 2026 · Last Updated: July 21, 2026

These Terms of Service (the "Terms") govern access to and use of the Beam mobile applications, websites, dashboards, and related services (collectively, the "Platform" or "Services"). The Services are operated by Beam ("Beam," "we," "us," or "our").

IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION: THESE TERMS INCLUDE PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS (IF APPLICABLE IN YOUR JURISDICTION).

BY ACCESSING OR USING THE SERVICES, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.

1. Overview

Beam is a location-based promotional platform that enables:

Beam is a technology platform. Beam is not a restaurant, retailer, or service provider of the Business and does not provide the goods or services offered by a Business.

2. Definitions

3. Eligibility and Accounts

3.1 Eligibility

You must be at least 18 years old (or the age of majority where you live) to create an Account and use the Services, unless a parent/guardian provides legally valid consent (where permitted).

3.2 Account Types and Roles

Accounts may have roles such as consumer ("BEACON"), business ("BUSINESS"), or staff/admin ("ADMIN") and may experience different features, access, and limitations based on role.

3.3 Registration and Accurate Information

You agree to provide accurate, current, and complete information when creating and maintaining your Account and to update it promptly.

3.4 Account Security

You are responsible for safeguarding your login credentials and for all activities under your Account. Notify us immediately of any unauthorized use.

3.5 App Switching / Multiple Modes

The Platform may provide separate consumer and business experiences within one application or multiple applications. Switching experiences may require different authentication or roles. Beam may log you out when switching experiences if your Account does not have the required role.

3.6 Account Deletion

You may permanently delete your Account at any time in the app (consumers: Profile tab, then Delete Account; businesses: Settings, then Delete Account). Deletion is immediate and irreversible. For business Accounts, any active or scheduled Beams end immediately upon deletion, and any unused credit balance is forfeited as described in Section 7.4. Certain minimal records are retained after deletion as described in our Privacy Policy.

4. The Services

4.1 For Beacons (Consumers)

The Services may allow you to: discover Beams near your location (list and/or map views); filter Beams by category or other criteria; view Beam details (including fine print, time window, and radius); claim Beams (creating a redemption code and/or QR code); redeem Beams in person at a Business during the claim window and Beam availability period; view your redemption history; and earn and view rewards such as Glow Points (if enabled).

4.2 For Businesses (Merchants)

The Services may allow you to: create and manage Beams (including radius, duration, claim expiration, redemption caps, targeting, and optional "boost" or priority placement features); schedule Beams for future activation; view performance metrics (e.g., reach estimates, claims, redemptions, and ROI-style calculations); validate and mark redemptions as used via code entry and/or QR validation; and purchase Beam placement, boosts, subscriptions, or other paid features through supported payment processors.

4.3 Admin/Staff Tools

Beam may provide internal tools for staff users, such as demonstration mode ("Demo Mode"), sample data controls, and administrative panels. Admin/Staff access may be granted or revoked at Beam's discretion and is subject to additional policies and audit logging.

4.4 Changes and Availability

We may modify, suspend, or discontinue any part of the Services at any time, including features, categories, pricing, and availability. We do not guarantee that any feature will remain available.

5. Beams, Claims, and Redemptions

5.1 Beam Availability

Beams are offered by Businesses, not Beam. Beams may be time-limited, location-limited, subject to capacity limits, and subject to restrictions described in the Beam's fine print.

5.2 Claim Window and Expiration

When you claim a Beam, you receive a limited time to redeem it (the "Claim Window"). If you do not redeem within the Claim Window, your claim may expire even if the Beam remains active.

5.3 Redemption Process

To redeem, you typically must present your QR code and/or redemption code to the Business. The Business may validate and mark the redemption as used. A redemption is not complete until validated by the Business (or otherwise confirmed by the Platform).

5.4 Single-Use; Non-Transferable

Claims, redemption codes, and QR codes are intended for single use and are non-transferable unless expressly stated otherwise. Do not sell, trade, or share claims or redemption codes.

5.5 Business Discretion and Compliance

Businesses are responsible for determining eligibility and honoring valid Beams according to their terms. A Business may refuse redemption if: the claim is expired; the code is invalid, already used, or suspected to be fraudulent; the Beacon does not meet stated eligibility criteria; or honoring the Beam would violate applicable law.

5.6 No Guarantee

Beam does not guarantee that: a Beam will be available or honored; any claimed Beam can be redeemed; a Business will have sufficient inventory or capacity; any estimated "reach" or performance metric will be achieved; or the Services will be uninterrupted, accurate, or error-free.

6. Business Terms (Merchants)

This Section applies if you use the Services as a Business.

6.1 Business Authority

You represent and warrant that you have the authority to bind the Business you represent and that all information you provide about the Business is accurate.

6.2 Beam Content and Truthfulness

You are solely responsible for all Beams and related Content you create, including accuracy, legality, and compliance with advertising laws and platform policies.

6.3 Prohibited Offers

You may not create Beams for unlawful, regulated, or prohibited goods/services, including (without limitation) illegal drugs, counterfeit goods, unlawful weapons, hate or discriminatory offers, or any offer that violates applicable law or third-party rights. Beam may remove or restrict Beams in its discretion.

6.4 Redemption Handling

You agree to use the Platform's validation tools in good faith and not to: mark redemptions as used without actually honoring the offer; or honor offers while systematically failing to validate redemptions to avoid analytics or rewards.

6.5 Targeting and Demographics

If the Platform offers targeting (e.g., age ranges, interests), you agree to use such features responsibly and in compliance with applicable discrimination and consumer protection laws. You may not use targeting to unlawfully exclude protected classes.

6.6 Metrics; Aggregation

Beam may provide metrics such as reach estimates, claims, redemption counts, and ROI-style calculations. These are estimates and analytics tools, not guarantees, and may be based on aggregated and/or anonymized data.

6.7 Taxes

You are responsible for all taxes associated with your business operations, your sales, and your use of the Services, except where Beam is required by law to collect or remit.

6.8 Verification (Optional)

Beam may offer optional Business verification (e.g., via Google Business Profile or other sources). Verification does not constitute endorsement and may be revoked.

7. Payments, Billing, and Fees (Businesses)

7.1 Paid Features

Businesses may be required to pay fees for Beam placement, boosts, subscriptions, or other paid features ("Paid Features"). Fees may vary based on parameters such as radius, duration, estimated reach, targeting, and caps.

7.2 Disclosure of Pricing

Pricing for Paid Features will be presented to you before purchase and/or at checkout. You agree to pay all fees and applicable taxes as presented.

7.3 Payment Processing

Payments may be processed by third-party providers (e.g., Stripe). By purchasing Paid Features, you authorize Beam and its payment processors to charge your selected payment method.

7.4 Refunds; Credits

Unless otherwise required by law or expressly stated at the time of purchase: fees are non-refundable once a Beam has started running; and Beam may, in its discretion, issue refunds or credits for Service failures, moderation removals, duplicate charges, or other circumstances.

Credits are prepaid amounts usable only within the Platform. Credits have no cash value, are non-refundable, and are non-transferable, except where required by applicable law. If you delete your Account, any unused credit balance is forfeited at the time of deletion and will not be refunded. The app discloses your current credit balance and this forfeiture before you confirm deletion.

7.5 Chargebacks

If you initiate a chargeback or payment dispute, Beam may suspend or terminate your Account and access to Paid Features pending resolution.

7.6 Subscriptions (If Applicable)

If subscription plans are offered: subscriptions renew automatically unless canceled; you are responsible for canceling before renewal to avoid charges; and plan features, tiers, and pricing may change with notice as required by law.

8. Glow Points and Rewards (Beacons)

8.1 Program Nature

Glow Points (if enabled) are promotional rewards and have no cash value. Glow Points are not property, are not transferable, and may not be sold or bartered.

8.2 Earning and Awarding

Points may be awarded upon successful redemption validation and may include bonuses (e.g., streak bonuses), as displayed in the app.

8.3 Changes and Termination

Beam may modify, suspend, or terminate Glow Points at any time. Beam may adjust point balances for fraud, error correction, or policy enforcement.

8.4 No Liability for Changes

Beam is not liable for any modification, suspension, or termination of Glow Points or any loss of points.

9. Location Services and Notifications

9.1 Location Services

Many consumer features require location data to show nearby Beams. By enabling location services, you consent to Beam collecting and using location data to provide the Services, including determining proximity eligibility for Beams.

9.2 Location Accuracy and Limitations

Location data may be approximate and may be affected by device settings, network availability, and GPS limitations. Do not rely on the Services for emergency or safety-critical purposes.

9.3 Push Notifications

If you enable push notifications, Beam may send you notifications about Beams, claim status, redemption reminders, account activity, and service updates. You may disable notifications in your device settings or in-app preferences (where available).

9.4 Communications

You consent to receive communications electronically, including via email, in-app messages, or push notifications, regarding your Account and the Services. You may opt out of non-essential marketing communications where legally required.

10. Privacy

10.1 Privacy Policy

Our collection and use of personal information are described in our Privacy Policy, which is incorporated by reference. In the event of a conflict between these Terms and the Privacy Policy, these Terms govern to the extent permitted by law.

10.2 Data Sharing Between Beacons and Businesses

Beam may share with Businesses limited information necessary to operate the Services (e.g., redemption validity status and timestamps) and analytics, including aggregated or anonymized metrics. Beam does not provide Businesses with a list of individual Beacons or direct personal identifiers unless explicitly disclosed to you and permitted by law.

11. User Content; Licenses

11.1 Your Content

You may submit Content to the Platform (e.g., Business logos, descriptions, promotions; Beacon profile information; feedback). You retain ownership of your Content, subject to the license below.

11.2 License to Beam

You grant Beam a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, display, distribute, modify (for formatting), and otherwise use your Content to provide, operate, improve, and market the Services.

11.3 Responsibility for Content

You are solely responsible for your Content and represent that you have all necessary rights to provide it.

12. Intellectual Property

12.1 Beam IP

The Services, including software, designs, trademarks, logos, and all related intellectual property, are owned by Beam or its licensors and are protected by law.

12.2 Limited License

Subject to these Terms, Beam grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal (Beacon) or internal business (Business) purposes.

12.3 Restrictions

You may not copy, modify, distribute, sell, lease, reverse engineer, or attempt to extract source code from the Services except where prohibited by law.

13. Acceptable Use; Prohibited Conduct

You agree not to:

14. Governing Law

These Terms and any disputes arising out of or relating to the Services shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts located in the Commonwealth of Pennsylvania for the resolution of any disputes.

15. Contact Us

If you have questions about these Terms, please contact us at support@beam.today.