Beam Privacy Policy
This Privacy Policy describes how Beam ("Beam," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our mobile applications, websites, dashboards, and related services (collectively, the "Services").
BY USING THE SERVICES, YOU CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide when you:
- Create an account (email address, password, display name);
- Complete a business profile (business name, address, category, contact information);
- Create promotional offers (Beams) including titles, descriptions, and terms;
- Contact customer support or provide feedback;
- Participate in surveys or promotional activities.
1.2 Information Collected Automatically
When you use the Services, we automatically collect:
- Device information (device type, operating system, unique device identifiers);
- Log data (IP address, access times, pages viewed, app crashes);
- Location data (with your permission, precise or approximate GPS location);
- Usage data (features used, interactions, preferences, redemption history).
1.3 Information from Third Parties
We may receive information from:
- Social login providers (Apple, Google) when you choose to sign in using these services;
- Business verification services (Google Business Profile) when businesses verify their accounts;
- Payment processors (Stripe) for transaction processing.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Services;
- Process transactions and send related information;
- Show you relevant promotional offers (Beams) near your location;
- Send push notifications about deals, claim reminders, and account updates;
- Personalize your experience and provide recommendations;
- Provide customer support and respond to inquiries;
- Detect, prevent, and address fraud, abuse, and security issues;
- Analyze usage patterns and improve our Services;
- Comply with legal obligations.
3. Location Data
3.1 Why We Collect Location Data
Location data is essential to show you nearby promotional offers. We use your location to determine which Beams are within range and to verify redemption eligibility.
3.2 Your Control Over Location Data
You can disable location services at any time through your device settings or in-app preferences. However, this may limit functionality, including the ability to view and redeem nearby offers.
3.3 Location Data Retention
We do not continuously track your location. Location data is collected when you actively use location-based features and is not stored permanently.
4. Information Sharing
4.1 With Businesses
When you claim or redeem a Beam, we share limited information with the Business, such as a redemption code and timestamp. We do not share your personal contact information or precise location with Businesses without your consent.
4.2 With Service Providers
We share information with third-party service providers who help us operate the Services, including:
- Cloud hosting and infrastructure providers;
- Payment processors (Stripe);
- Analytics providers;
- Email and notification services.
4.3 For Legal Reasons
We may disclose information when required by law, to respond to legal process, to protect rights and safety, or to investigate fraud or security issues.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS);
- Secure password hashing;
- Access controls and authentication;
- Regular security assessments.
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services. We may retain certain information for longer periods as required by law or for legitimate business purposes (e.g., fraud prevention, analytics, legal compliance). If you delete your account, we delete your personal information immediately as described in Section 7.4, retaining only anonymized referral fraud prevention records, anonymized usage analytics, and payment records our payment processor is required to keep.
7. Your Rights and Choices
7.1 Account Information
You can access, update, or delete your account information through the app settings or by contacting us.
7.2 Marketing Communications
You can opt out of promotional emails by following the unsubscribe instructions in those emails. You can manage push notification preferences in your device settings.
7.3 Location Services
You can disable location services at any time through your device settings.
7.4 Account Deletion
You can permanently delete your account at any time directly in the app. Consumers: open the Profile tab and choose Delete Account. Businesses: open Settings and choose Delete Account. Deletion takes effect immediately once you confirm.
When you delete your account, we permanently delete your personal information, including your profile, email address, display name, sign-in credentials, claim and redemption history linked to you, push notification tokens, saved preferences, and, for business accounts, your business profile and any promotional offers you created. Active Beams end immediately when a business account is deleted.
We retain only the following minimal records after deletion:
- An anonymized referral install record (a device install identifier and hashed network data with no link to your name, email, or account), kept solely to prevent the same device from claiming referral rewards more than once;
- Anonymized usage analytics that are no longer linked to you;
- Payment and transaction records held by our payment processor (Stripe), which are required to be kept for tax, accounting, and fraud prevention purposes.
These retained records are not used for marketing and cannot be used to identify you in the app. If you cannot access the app, you can also request deletion by emailing privacy@beam.today.
8. Children's Privacy
The Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information promptly.
9. Third-Party Links and Services
The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Services, you consent to such transfers.
11. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the app or by other means. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@beam.today
- Address: Lumiere Media, Inc., Commonwealth of Pennsylvania, United States