Tokopedia believes that the spirit of customer service should not be limited to only the members of its customer care team Customer relations management (CRM) is one of those factors that will determine whether your customers will stay or go. Major tech companies are investing heavily in it, including Indonesia’s own e-commerce and fintech giant […]
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Madrona Venture Group has long been one of the premier early-stage venture firms in the Pacific Northwest and in recent years, it has done a good job of recruiting former industry executives. In recent years, those included the former Microsoft developer tools chief S. Somasegar, now a managing director, and former Windows and Xbox exec […]